Privacy policy

Privacy Policy

Last Updated: 5/5/2026

The Stillwater Fire Department (“we,” “our,” or “us”) is committed to protecting the privacy of our supporters, donors, and visitors to our website. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

1. Information We Collect

We may collect the following types of information when you visit our website or participate in our fundraisers:

Personal Information (provided voluntarily):

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Donation details (amount, date, method)

Non‑Personal Information (collected automatically):

  • Browser type

  • Device information

  • IP address

  • Pages visited on our website

  • General website usage data

We do not collect sensitive personal information such as Social Security numbers.

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

2. How We Use Your Information

We use the information we collect to:

  • Process donations and send donation receipts

  • Communicate about upcoming events, fundraisers, and department updates

  • Respond to inquiries or requests

  • Improve our website and user experience

  • Maintain accurate records for financial and operational purposes

We do not sell, trade, or rent your personal information to any third parties.

3. Donation Processing

When you make a donation through our website or a third‑party fundraising platform, your payment information is processed securely by our payment provider Squarespace. We do not store or have access to your full credit card details.

We use branded invoices to collect payments. We share this information with Squarespace, our website hosting provider, so they can provide invoicing services to us. 

Squarespace Payments is a fully integrated, native payment solution provided to us by our online service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve site functionality

  • Analyze website traffic

  • Enhance user experience

You can disable cookies through your browser settings if you prefer.

5. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse. While no system is completely secure, we are committed to safeguarding your data to the best of our ability.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.

6. Links to External Websites

Our website may contain links to third‑party sites (such as donation platforms or social media pages). We are not responsible for the privacy practices or content of those external websites.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Your Choices

You may request to:

  • Update or correct your personal information

  • Opt out of email communications

  • Ask us to delete your information from our records

To make a request, contact us using the information below.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Stillwater Fire Department
PO Box 411, Stillwater, NY 12170-0411
stillwaterfdny@gmail.com
(518) 664-3617

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.